Shipping & Returns
Processing times & Shipping
All orders placed via our online store are processed within 5 business days. Items on pre order will be posted out once stock becomes available. Items on pre order will have an estimate arrival date in their description.
All items purchased through our online store are posted through Australia Post. Postage cost is calculated based on your order.
Postage times:
STANDARD POSTAGE (Please allow 3-8 business days for delivery)
EXPRESS POSTAGE (Please allow 1-3 business days for delivery)
MELBOURNE DELIVERY (Usually 1-2 business days)
INTERNATIONAL POSTAGE For all international orders please contact us so we may accommodate you. Our international orders are usually posted with DHL.
Return & Exchange Policy
Non personalised items may be returned as long as:
– The order is new, unused/unworn, and in the original packaging
with tags included,
– The order is returned within 14 days of receipt
– The order was not purchased on final sale
Gift cards may not be returned.
All of our items are posted with insurance. In the rare case that an item arrives damaged in transit please ensure to take photos and contact us ASAP. Please keep the original packaging as it will be required for a final inspection by the carrier. Items damaged in transit will be replaced or refunded.
All of our items are inspected prior to postage to ensure the best quality. If you suspect that an item that is damaged and/or has been missed by our team please get in touch with us and we will endeavour to correct any error as soon as possible.